Fly On The Wall Photography DATA PRIVACY NOTICE

Adele McCarthy-Watson trading as Fly On The Wall Photography, as a Data Controller, declares its commitment to comply with all current and anticipated Data Protection laws applicable to the UK. We are committed to respecting your privacy.


This notice is to explain how we may use personal information we collect for our customers. This notice explains how we comply with the law on data protection, what, why and how we process your personal data and what your rights are in respect of this processing.

We are registered with the Information Commissioners Office under registration number ZB308395.


PERSONAL INFORMATION WE MAY COLLECT FROM YOU

Depending on the type of relationship you have with us you may initially provide us with, or we may subsequently obtain, personal information about you, such as information regarding your:
• personal contact details such as name, title, address, email addresses and landline/mobile telephone numbers;
• records of your interactions with us such as telephone conversations, text/WhatsApp messages, emails and other correspondence;
• dates of your wedding, birthday or other significant life events;
• details of financial transactions with you.

Visitors to our website should also be aware that we use cookies. A cookie is a small file of letters and numbers stored on your browser or the hard drive of your computer, to distinguish you from other users of the Site. Please see our cookie notice and policy on our website for further details of this.

The main Lawful Basis that we rely on for processing personal data is that it is required for us to fulfil our contract with our customers. We may also rely on Legitimate Interest, Consent or Legal Obligation for some data processing.
WHEN WE COLLECT YOUR INFORMATION
We typically collect personal information when you contact us via our website, phone or email to request a quote from us and then if you subsequently engage us on a photography commission.
It is important to make sure that the details we hold about you is accurate and up-to-date, so make sure you let us know if anything like your email address or phone number changes.

DIRECT MARKETING


Occasionally, we contact previous/existing customers to provide information about further products and services that may be of interest to them. You can withdraw consent for this at any time. You can also ask us to stop sending you any marketing material. You can easily withdraw consent or opt-out from any email marketing messages. You can do this by clicking the ‘unsubscribe’ link at the bottom of each marketing email.


LOCATION AND STORAGE OF YOUR PERSONAL INFORMATION

All of our data storage, communication with customers and invoicing is dealt with using our website www.flyonthewallphotography.co.uk, SD Cards, offline storage hard drives, our offline editing application, the Pic-time service (gallery software- you can choose whether this is ‘locked’ or ‘open’) Meta (social media), Studio Ninja (invoicing and client portal for communication) and Zoe Sharp (our company accountant). We ensure that your personal information is stored securely and with reputable data processors.

DISCLOSURE OF YOUR PERSONAL INFORMATION

We share personal information with the processors that are listed above and where we are obliged to do so, police or other law enforcement agencies to help them with any investigation or prevention of crime.

HOW LONG DO WE KEEP PERSONAL INFORMATION FOR?

We collect personal details from you for the purposes of providing quotations, communicating with our customers, providing on-line viewing galleries of photography sessions and ensuring we keep accurate financial records. We keep these records for the minimum time needed and delete personal data where it is no longer needed.

YOUR RIGHTS IN RELATION TO PERSONAL INFORMATION

You have the following rights in relation to your personal information:
• the right to be informed about how your personal information is being used;
• the right to access the personal information we hold about you;
• the right to request the correction of inaccurate personal information we hold about you;
• the right to request the erasure of your personal information in certain limited circumstances;
• the right to restrict processing of your personal information where certain requirements are met; the right to object to the processing of your personal information;
• the right to request that we transfer elements of your data either to you or another service provider; and
• the right to object to certain automated decision-making processes using your personal information.

You should note that some of these rights are not relevant to our data processing. If you require more information, please contact us.

Whilst this privacy notice sets out a general summary of your legal rights in respect of personal information, this is a very complex area of law. More information about your legal rights can be found on the Information Commissioner’s website at https://ico.org.uk/for-the-public

To exercise any of the above rights, or if you have any questions relating to your rights, please contact us by using the details set out in the “Contacting us” section below. If you are unhappy with the way we are using your personal information you can also complain to the UK Information Commissioner’s Office. We are here to help and encourage you to contact us to resolve your complaint first.

CHANGES TO THIS NOTICE

We may update this privacy notice from time to time. When we change this notice in a material way, we will update the version date at the bottom of this page. For significant changes to this notice we will try to give you reasonable notice unless we are prevented from doing so. Where required by law we will seek your consent to changes in the way we use your personal information.

CONTACTING US

If you have a question or a complaint, you can always get in touch us. All enquiries, issues or concerns in connection with Data Protection matters can be raised in the first instance with Adele McCarthy-Watson at [email protected]

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Helpline number: 0303 123 1113. ICO website: https://www.ico.org.uk

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